Encountering QuickBooks Error 15215 can be frustrating, especially when you need to complete payroll updates. This error typically occurs due to problems with server connectivity or conflicts with other applications. Here’s how you can fix it.
Steps to Fix QuickBooks Error 15215
Restart Your Computer: Sometimes, a simple restart can resolve conflicts and clear the error. Restarting closes any applications that might be interfering with QuickBooks.
Run QuickBooks as an Administrator: Running QuickBooks with administrative privileges can help bypass any restrictions. To do this, right-click on the QuickBooks icon and select “Run as Administrator.”
Check Your Firewall Settings: Ensure your firewall or antivirus program is not blocking QuickBooks. Add QuickBooks to the list of exceptions to allow it to connect to the server.
Verify Internet Explorer Settings: QuickBooks relies on Internet Explorer for internet connectivity. Ensure that the settings are correctly configured, specifically that SSL 2.0 and SSL 3.0 are enabled.
Restart Windows in Selective Startup: This helps identify if another program is causing the issue. Open the Run command, type “msconfig,” select Selective Startup, and restart your computer.
If these steps don’t resolve the error, contact QuickBooks Support at 1-855-200-0590 for professional help.
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