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If you have questions or want to make special travel arrangements, you can make them online or call. For hearing or speech impaired assistance dial to be connected through the National Relay Service. Can I talk to a live person at copa Airlines? Yes, you can talk to a live person at copa Airlines by calling their customer service hotline This line is available for your convenience. Fees may apply. Fees may apply. No Change Fees: Unlike some other airlines, copa airlines does not impose change fees on many of our fares.