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QuickBooks Error 15243 occurs when the QuickBooks File Copy Service (FCS) is not functioning properly. This error typically appears during the update process and can prevent QuickBooks from downloading or installing updates. Here are steps to troubleshoot and resolve QuickBooks Error 15243:

Steps to Resolve QuickBooks Error 15243

1. Verify QuickBooks Update

• Ensure that QuickBooks Desktop is up to date:
  • Open QuickBooks Desktop.
  • Go to Help > Update QuickBooks Desktop.
  • Click on Update Now and select Get Updates.
  • Restart QuickBooks and try updating again.

2. Check QuickBooks File Copy Service (FCS)

• Verify that the QuickBooks FCS service is running:
  • Press Windows + R to open the Run dialog.
  • Type services.msc and press Enter.
  • In the Services window, locate Intuit QuickBooks FCS service.
  • Ensure that the service is running. If not, right-click and select Start.

3. Reinstall QuickBooks File Copy Service (FCS)

• If the FCS service is not starting, you may need to reinstall it:
  • Go to Control Panel > Programs and Features (or Add or Remove Programs).
  • Find QuickBooks in the list and select Uninstall/Change.
  • Choose the option to Repair QuickBooks, then follow the on-screen instructions.

4. Run QuickBooks as Administrator

• Running QuickBooks with administrative privileges can sometimes resolve the issue:
  • Right-click the QuickBooks icon on your desktop.
  • Select Run as Administrator.
  • Try updating QuickBooks again.

5. Rename the QuickBooks Update Folder

• Renaming the update folder can help if there are corrupted files:
  • Navigate to the QuickBooks installation directory, typically C:\Program Files (x86)\Intuit\QuickBooks (year)\Components.
  • Right-click the Download folder and select Rename.
  • Add .old to the end of the folder name (e.g., Download.old).
  • Try updating QuickBooks again.

6. Verify Your Payroll Subscription

• Ensure that your payroll subscription is active:
  • Go to the QuickBooks Desktop and navigate to Employees > My Payroll Service > Account/Billing Information.
  • Log in to your Intuit account to verify the status of your payroll subscription.

7. Check User Account Control (UAC) Settings

• Temporarily disable User Account Control (UAC) to allow the update to complete:
  • Open the Control Panel and go to User Accounts > Change User Account Control settings.
  • Move the slider to Never notify and click OK.
  • Restart your computer and try updating QuickBooks again.
  • Remember to re-enable UAC after the update is complete.

8. Update Windows

• Ensure that your Windows operating system is up to date:
  • Go to Settings > Update & Security > Windows Update.
  • Check for updates and install any available updates.
  • Restart your computer and try updating QuickBooks again.

9. Check Firewall and Antivirus Settings

• Ensure that your firewall or antivirus software is not blocking QuickBooks:
  • Add exceptions for QuickBooks and its related processes in your firewall and antivirus settings.
  • Refer to your firewall or antivirus documentation for instructions on how to add exceptions.

10. Contact QuickBooks Support

• If none of the above steps resolve the issue, you may need to contact QuickBooks support for further assistance:
• You can reach QuickBooks support at +1-800-845-9666 for expert help.

Following these steps should help you resolve QuickBooks Error 15243. If you encounter any issues or need further guidance, feel free to ask!